Vamo works on my personal account but not at work

Vamo connects on a personal AI tool account but not at work. A company admin controls connectors on the work account. Ask them to allow Vamo.

Article summary

  • On a company-managed AI tool account, an admin decides whether members can add Vamo as a connector.
  • Vamo connecting on a personal AI tool account shows that the Vamo account itself is working.
  • Vamo has an admin article for Claude Team and Enterprise and one for ChatGPT Business and Enterprise.
  • Do not use a personal AI tool account to get around your company's controls.

Your work AI tool account is managed by your company, and an admin controls connectors there. Vamo is added as a connector, so it stays blocked at work until the admin allows it. Ask the admin to allow Vamo, and keep using your work account.

What you are seeing

Vamo connects and answers on your personal AI tool account. On your work account, one of these happens:

  • There is no place to add Vamo.
  • The option to add your own connector is missing or greyed out.
  • A message says your organization does not allow it.

What it means

Your Vamo account is working. The personal account proves that.

The difference is on the AI tool side. A company-managed account has an admin who decides which connectors members can add. A personal account has no such admin.

Try this

  1. Stay on your work account. Do not use a personal account to get around your company's controls. Your admin's decision applies to how your company uses AI tools.
  2. Ask the admin to allow Vamo. You can send them this: "Please let me add Vamo as a custom connector. The address is mcp.vamotalent.ai."
  3. Send them the right article. There is one for Claude Team and Enterprise admins and one for ChatGPT Business and Enterprise admins. Each says what to allow and what Vamo can access.
  4. Connect again once Vamo is allowed. Open the Pick your tool section at Set up > Get started and choose your tool. That section writes the current steps.

If your admin asks what Vamo can reach once connected, send them What Vamo can access.

If your work tool cannot add connectors at all, read Can't find where to add Vamo.

Still stuck

Hand the problem to your assistant on your work account. It can check the connection and say what is wrong.

Hand this to your agent
Paste this line into your assistant. It reads Vamo's troubleshooting guide, runs the checks, and tells you what it found.
Read https://vamotalent.ai/skills/vamo-troubleshooting.md and check your connection to Vamo. Tell me in plain words what is wrong and what I should do.

FAQs

Why does Vamo work on my personal AI tool account but not on my work account?

A company-managed AI tool account has an admin who decides whether members can add connectors. Vamo is added as a connector, so it stays blocked on the work account until the admin allows it. A personal account has no such admin.

Can I use my personal AI tool account for work until my company allows Vamo?

No. Do not use a personal AI tool account to get around your company's controls. Ask the admin of your company's AI tool account to allow Vamo, and stay on your work account while you wait.

Still stuck? Tell us.